EXCHANGE POLICY

1- 15 Day Return & Exchange Policy

We are committed to providing our customers with a seamless experience. If you made a purchase within Pakistan, whether online or at any of our physical stores, you have the option to exchange your purchased items or request a refund within 15 days from the date of purchase.

2- Conditions for In-Store and Courier Exchange

Any item you purchase can be exchanged within 15 days from the date of purchase when visiting our physical stores or within 15 days from the date of the courier receipt when shopping online. To be eligible for an exchange, the following conditions must be met:

The item must be unused and in its original condition.
All tags originally attached to the item must remain in place.
You must present a valid purchase receipt.

3- Exclusions from Exchange

Please note that items purchased at a discounted price or during a sale event are not eligible for exchange.

We aim to make your shopping experience convenient and satisfying. If you have any questions or require further assistance, please don't hesitate to reach out to our customer service team. We are here to assist you.